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IM1370 - Information Analysis & Communication

This course focuses on the techniques required to effectively gather information for the purpose of developing communication tools to support an information management (IM) program. Topics include the effective use and management of email and messaging technologies, researching IM requirements, survey development design, delivery and analysis, interview techniques and document design. Students apply their research to the development of an IM-specific policy, procedure which will form the basis of a workshop based on adult learning principles.
 

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This course is offered in the following programs:
Information Management  | 

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