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IM2100 - IM Business Principles & Practices

Digital workplaces rely on accurate, complete and timely information flow to meet operational, legal and regulatory requirements. This course focuses on information handling as integral to effective and compliant business processes. Concepts include the need for good records creation and the Duty to Document, Business Process Analysis (BPA) fundamentals, Unstructured versus Structured Records, Managing Database Records, Business Systems and ERP Systems. Students will review requirements for standard administrative lines of business including Human Resources, Financial, Facilities as well as functional/operational processes. Students will apply BPA techniques to analyze and document business requirements and make recommendations for improved case file management.
 

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This course is offered in the following programs:
Information Management  | 

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