Opportunities

Salary Information

HL21 - $72,639.00 - $94,430.94 per annum

Duties and Responsibilities

• Oversee, support, and advise the development and delivery of online student operations.
• Manage administrative services for online students.
• Oversee financial management of the online student budget and resources.
• Coordinate with campus departments to ensure smooth online student service operations.
• Ensure adherence to scheduling, financial contracts, and registrarial policies.
• Collaborate with IT services to manage technology access and resolve issues.
• Oversee procurement and purchasing for online student services.
• Provide guidance on College policies, practices, and procedures.
• Support online administrative/non-academic staff.
• Promote operational excellence and resource stewardship.
• Initiate employment requests and manage absence practices for non-academic staff.
• Manage inventory control for online resources.
• Lead and participate in committees to improve online student services and policies.
• Other related duties as required.

Screening Criteria

• Undergraduate degree with experience and a proven track record of responsibility and impact in student administration.
• Experience in online post-secondary education, focused on enhancing student engagement, success, and retention.
• An equivalent combination of education and experience will be considered.

Assessment Criteria

• Ability to manage and optimize online student operations to enhance engagement, satisfaction, and success.
• Able to evaluate and improve administrative processes to ensure efficient, timely, and student-centered support.
• Understanding and ability to apply institutional policies and procedures, with the ability to ensure compliance and provide clear guidance.
• Leadership and decision-making abilities.
• Resource management and organizational skills.
• Student-centered approach with a focus on supporting student success.
• Understanding of policies and procedures, and the ability to apply them effectively.
• Communication and information-sharing skills.
• Analytical mindset with problem-solving capabilities.
• Organizational and time management abilities.
• Effective stakeholder engagement and relationship-building skills.

Conditions of Offer

• When requested by the Employer, a recent and satisfactory Certificate of Conduct must be provided.
• Verification of credentials and applicable licenses, certifications, and/or professional memberships as required for the position.

Conditions of Acceptance

College of the North Atlantic (CNA) recognizes the importance of and is committed to offering flexible work arrangements to its employees. The successful applicant may qualify for a telework arrangement within the province, subject to eligibility criteria. Where appropriate, consideration may be given to a primarily remote, hybrid, or ad-hoc arrangement. However, as a place-based organization, candidates are expected to report to the specified work location identified in this job posting, as all positions will involve some degree of on-site work, unless otherwise indicated.

Applicant Information

• This position provides flexibility in location, with consideration being given to candidates requesting to work from any one of our campuses throughout the province.
• Applications must be submitted online through https://www.cna.nl.ca/careers/opportunities on or before the closing date stated for this job posting.
• It is the responsibility of the applicant to submit an application that demonstrates the required screening criteria. Applications that do not clearly and effectively demonstrate the required criteria will be screened out of the competition.
• Preference will be given to applicants who are a Canadian citizen, permanent resident of Canada, or those who are legally entitled to work in Canada.
• Applicants who elect to include a cover letter (optional) must upload cover letter and resumé as a combined document (PDF). Resumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.
• Information submitted as part of the application process must be clear, factual, and current to date of submission and is subject to verification.
• Applicants will be notified of their status throughout each stage of the recruitment process.
• An offer of employment is conditional upon the satisfactory completion and review of all pre-employment requirements by the College.
• The results from this competition may be used to fill similar vacancies.

Closing Statement

For more information about this job opportunity or should you require an accommodation as part of this recruitment and selection process, please contact Sarah Gaudon, Selection Board Chair, by email at sarah.gaudon@cna.nl.ca.

College of the North Atlantic (CNA) strives to create an organizational culture that welcomes and amplifies diverse perspectives, nurtures belonging and actively seeks to eliminate barriers to equity. We invite all interested individuals to apply, and as part of our shared commitment to the advancement of equity, diversity and inclusion (EDI) as a true reflection of CNA’s core values (Excellence, Integrity, Diversity, Respect and Transparency), we encourage applications from equity-seeking groups including, but not limited to, Indigenous Peoples, racialized persons, persons with disabilities, those who identify as women, and members of 2SLGBTQIA+ communities.

We appreciate your interest in College of the North Atlantic!