Opportunities

Salary Information

CG32 - $55,291.60 - $61,461.40 per annum

Duties and Responsibilities

Reporting to the Manager of Communications, this position is part of CNA's Marketing and Communications team and supports the development and maintenance of the college's SharePoint Online intranet portal. Working alongside a second Intranet Specialist, the role contributes to building and managing a centralized platform for internal communications and collaboration. This is not a core IT role. The focus is on creating clear, engaging, and well-organized content. Strong writing skills, an eye for design, and the ability to present information in a user-friendly way are essential. The ideal candidate is comfortable working in digital environments and thrives in a collaborative, detail-oriented setting.

• Work collaboratively with a second Intranet Specialist to build and maintain the college's SharePoint Online intranet portal, currently in the design phase, which will serve as a central hub for internal communications and collaboration.  
• Create SharePoint Online communication sites and support departments in developing Teams sites that meet employee needs. 
• Organize and maintain document libraries to ensure efficient access and sharing of information. 
• Develop and manage widgets and other features to ensure the intranet is user-friendly, up to date, and a reliable source of college-wide information for employees.
• Work closely with departments to identify requirements as well as gather content that is relevant and up to date.
• Manage user permissions and site security in alignment with institutional policies.
• Provide technical support and insight into furthering the intranet portal for future internal communications purposes. 
• Regularly review analytics to optimize user experience and content engagement.
• Other related duties as required.

Screening Criteria

• Diploma in Software Development or Enterprise Web Development (equivalencies will be considered).
• Relevant work experience with SharePoint Online, such as site administration, content management, or intranet support and maintenance.
• Relevant work experience with security practices in an IT environment (ie: information management, user access management, permissions, and security protocols). 
• Relevant work experience with SharePoint Framework (asset).

Assessment Criteria

• Knowledge of SharePoint Online and related technologies.
• Knowledge of digital content best practices, including plain language writing and information architecture.
• Knowledge of user experience (UX) principles and accessible design for digital content.
• Knowledge of IT security best practices, including information management, user access controls, permissions, and security protocols
• Analytical skills to review analytics and make improvements to content quality and usability.
• Organizational and time management skills with the ability to plan, prioritize, and meet deadlines.
• Ability to communicate and work effectively with cross-functional teams and stakeholders.
• Ability to work independently with minimal supervision.

Conditions of Offer

• When requested by the Employer, a recent and satisfactory Certificate of Conduct must be provided. 
• Verification of credentials and applicable licenses, certifications, and/or professional memberships as required for the position. 

Conditions of Acceptance

College of the North Atlantic (CNA) recognizes the importance of and is committed to offering flexible work arrangements to its employees. The successful applicant may qualify for a telework arrangement within the province, subject to eligibility criteria. Where appropriate, consideration may be given to a primarily remote, hybrid, or ad-hoc arrangement. However, as a place-based organization, candidates are expected to report to the specified work location identified in this job posting, as all positions will involve some degree of on-site work, unless otherwise indicated. 

Applicant Information

• This position is located at Bay St. George Campus - Fowlow Building.
• Applications must be submitted online through https://www.cna.nl.ca/careers/opportunities on or before the closing date stated for this job posting.
• It is the responsibility of the applicant to submit an application that demonstrates the required screening criteria. Applications that do not clearly and effectively demonstrate the required criteria will be screened out of the competition.
• Preference will be given to applicants who are a Canadian citizen, permanent resident of Canada, or those who are legally entitled to work in Canada.
• Applicants who elect to include a cover letter (optional) must upload cover letter and resumé as a combined document (PDF). 
• Information submitted as part of the application process must be clear, factual, and current to date of submission and is subject to verification.
• Applicants will be notified of their status throughout each stage of the recruitment process.
• An offer of employment is conditional upon the satisfactory completion and review of all pre-employment requirements by the College.
• The results from this competition may be used to fill similar vacancies.

Closing Statement

For more information about this job opportunity or should you require an accommodation as part of this recruitment and selection process, please contact Ashley Budgell, Selection Board Chair, by email at ashley.budgell@cna.nl.ca.

College of the North Atlantic (CNA) strives to create an organizational culture that welcomes and amplifies diverse perspectives, nurtures belonging and actively seeks to eliminate barriers to equity. We invite all interested individuals to apply, and as part of our shared commitment to the advancement of equity, diversity and inclusion (EDI) as a true reflection of CNA’s core values (Excellence, Integrity, Diversity, Respect and Transparency), we encourage applications from equity-seeking groups including, but not limited to, Indigenous Peoples, racialized persons, persons with disabilities, those who identify as women, and members of 2SLGBTQIA+ communities.

We appreciate your interest in College of the North Atlantic!