Opportunities

Salary Information

CG27 - $47,301.80 - $52,306.80 per annum

Duties and Responsibilities

This position is an integral part of the Student Services team at the Ridge Road Campus, responsible for supporting the administration and management of student records for approximately 800 students per semester. The Clerk IV performs a wide range of administrative and clerical functions:

• Process and maintain student course enrollments.
• Conduct student account audits, grade audits, and verification of academic records.
• Review and process credit transfer and exemption requests in accordance with college regulations.
• Assist in the processing and finalization of student grades, ensuring timely entry and reporting in the student information system.
• Support student admissions activities, including verifying eligibility for enrollment, processing new student records, and ensuring compliance with program requirements.
• Administer student fees, including Health and Dental plan payments, and accurately process related transactions.
• Review and process program transfer requests, ensuring proper documentation and approvals are in place.
• Verify and process refund requests.
• Respond to inquiries from students, faculty, and staff regarding registration, accounts, and academic records in a professional and timely manner.
• Perform other related duties as assigned to support the smooth operation of Student Services and the overall student experience.

Screening Criteria

• Diploma in Office, or Business Administration, (equivalencies will be considered).
• Experience managing records and documentation in an administrative environment.
• Experience processing administrative transactions in accordance with established procedures.

Assessment Criteria

• Knowledge of administrative support functions, including records management.
• Knowledge of computer applications and software packages. 
• Ability to exchange information effectively.
• Ability to manage time and tasks.
• Ability to work within a confidential environment.
• Ability to maintain accurate records and documentation.
• Ability to review, verify, and interpret information.
• Interpersonal skills.
• Professionalism.

Conditions of Offer

• When requested by the Employer, a recent and satisfactory Certificate of Conduct must be provided. 
• Verification of credentials and applicable licenses, certifications, and/or professional memberships as required for the position. 

Conditions of Acceptance

College of the North Atlantic (CNA) recognizes the importance of and is committed to offering flexible work arrangements to its employees. The successful applicant may qualify for a telework arrangement within the province, subject to eligibility criteria. Where appropriate, consideration may be given to a primarily remote, hybrid, or ad-hoc arrangement. However, as a place-based organization, candidates are expected to report to the specified work location identified in this job posting, as all positions will involve some degree of on-site work, unless otherwise indicated. 

Applicant Information

• This position is located at Ridge Road Campus.
• This competition will also be used to fill a comparable temporary full-time Clerk IV position at Prince Philip Drive Campus until July 19, 2027. (parental leave replacement).
• Applications must be submitted online through https://www.cna.nl.ca/careers/opportunities on or before the closing date stated for this job posting.
• It is the responsibility of the applicant to submit an application that demonstrates the required screening criteria. Applications that do not clearly and effectively demonstrate the required criteria will be screened out of the competition. 
• Preference will be given to applicants who are a Canadian citizen, permanent resident of Canada, or those who are legally entitled to work in Canada.
• Applicants who elect to include a cover letter (optional) must upload cover letter and resumé as a combined document (PDF). 
• Information submitted as part of the application process must be clear, factual, and current to date of submission and is subject to verification. 
• Applicants will be notified of their status throughout each stage of the recruitment process.
• An offer of employment is conditional upon the satisfactory completion and review of all pre-employment requirements by the College.
• The results from this competition may be used to fill similar vacancies.

Closing Statement

For more information about this job opportunity or should you require an accommodation as part of this recruitment and selection process, please contact Megan Mahar, Selection Board Chair, by email at megan.mahar@cna.nl.ca.

College of the North Atlantic (CNA) strives to create an organizational culture that welcomes and amplifies diverse perspectives, nurtures belonging and actively seeks to eliminate barriers to equity. We invite all interested individuals to apply, and as part of our shared commitment to the advancement of equity, diversity and inclusion (EDI) as a true reflection of CNA’s core values (Excellence, Integrity, Diversity, Respect and Transparency), we encourage applications from equity-seeking groups including, but not limited to, Indigenous Peoples, racialized persons, persons with disabilities, those who identify as women, and members of 2SLGBTQIA+ communities.

We appreciate your interest in College of the North Atlantic!