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Program Information

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Tourism & Hospitality Essentials

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CERTIFICATE OF ACHIEVEMENT

  • School of Academics, Applied Arts & Tourism
  • Duration: 120 Hours


LOCATION/DELIVERY MODES & DATES
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Delivery Legend:
C
On Campus
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On Campus: All courses in this program will be delivered onsite at a CNA campus or at an approved location. Some courses may have online elements.
 | 
B
Blended
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Blended: Some courses, or parts of courses, in this program will be delivered onsite at a CNA campus or at an approved location, while other courses, or parts of courses, will be delivered online or virtually to students at another location.
 | 
OA
Online - Asynchronous
close
Online - Asynchronous: Delivered fully online with no scheduled classes, and allows students to learn on their own schedule, in a flexible environment, within a certain time frame.
 | 
OS
Online - Synchronous
close
Online Synchronous: Delivered fully online with live, scheduled videoconference classes. The instructor and the students in the course engage with the course content and each other at the same time, from different locations.
Online Asynchronous - March 31, 2025 to May 9, 2025
Deadline to apply is March 7, 2025
For more information, please contact Terry Taylor at terry.taylor@cna.nl.ca or (709) 207-1311

  • Overview
  • Admission Requirements
  • Courses

Overview

Show me more about...OBJECTIVES

LOCATION/DELIVERY MODES & START DATES
Show Legend Definitions
Hide
Delivery Legend:
C
On Campus
close
On Campus: All courses in this program will be delivered onsite at a CNA campus or at an approved location. Some courses may have online elements.
 | 
B
Blended
close
Blended: Some courses, or parts of courses, in this program will be delivered onsite at a CNA campus or at an approved location, while other courses, or parts of courses, will be delivered online or virtually to students at another location.
 | 
OA
Online - Asynchronous
close
Online - Asynchronous: Delivered fully online with no scheduled classes, and allows students to learn on their own schedule, in a flexible environment, within a certain time frame.
 | 
OS
Online - Synchronous
close
Online Synchronous: Delivered fully online with live, scheduled videoconference classes. The instructor and the students in the course engage with the course content and each other at the same time, from different locations.
Online Asynchronous - March 31, 2025 to May 9, 2025
Deadline to apply is March 7, 2025
For more information, please contact Terry Taylor at terry.taylor@cna.nl.ca or (709) 207-1311

The Tourism & Hospitality Essentials program provides an overview of the tourism and hospitality industry in Newfoundland and Labrador and provides the option of a pathway to our credit programs. This program can put you on the path to a very rewarding and adventurous career!
 
The Tourism & Hospitality Essentials program focuses on the development of the most in-demand tourism related knowledge and skills. The courses are designed to give you an overview of the industry and provide the introductory training, skills and certifications needed to be successful in entry level positions in the sector. Participants who successfully complete the courses in this program, can apply for exemptions should they decide to enrol in the Tourism and Hospitality Services program.

 
OBJECTIVES
These objectives and outcomes are to:
1.  Identify the tourism industry sectors and explain their interdependence 
2.  Identify the impact of trends, issues, and sustainability have on the social, cultural, and economic development within the tourism industry
3.  Enhance interpersonal and customer service skills in a professional manner
4.  Provide learning opportunities to support safe practice of daily operations of a tourism and hospitality business as a skilled team member. 

 

Admission Requirements


Eligibility for admission requires:
1. The applicant must possess a minimum of grade 10 or the equivalent. 
2. Individuals who are newcomers to Canada (including but not limited to international students, graduates, individuals with work permits, etc.).
3. Individuals over 19, not meeting this criterion, may be considered under the Mature Student Requirements. 
4. English as a second language speakers must provide proof of English language skills (TOEFL paper based 550, TOEFL Internet based 79, TOEFL computer based 213 or equivalent, IELTS Academic Test overall band score of 6.0, CLB 7.0, Pearson PTE 53, CLB 7 or greater, etc.).
5. Individuals are new Canadians (including but not limited to international students, graduates, individuals with work permits, etc.)

 

Courses



COURSES
CODE TITLE Hrs
NC3396 Tourism Essentials 60
NC3397 Customer Service Essentials 45
NC3398 Professional Certifications Essentials 15


College of the North Atlantic reserves the right to cancel or alter the delivery date and location of any program offering and delivery method, and will do so in a timely manner in order to minimize the impact on applicants.

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