College of the North Atlantic

College of the North Atlantic

  • COVID-19 Updates
  • Contact Us
  • Give to CNA
  • Speak
  • Apply Now
  • Shop CNA
  • Distributed Learning (Online)
  • My CNA
Apply Now
  • What We Offer
    • Explore our Schools
    • Program Guide
    • Microcredentials
    • Course Descriptions
    • Apprenticeship Training Schedule
    • Continuing Education
    • Resources for Teachers & Counsellors
  • Become a Student
    • Canadian Students
    • International Students
    • Contact Us
    • Transfer Guides
    • Definitions and Regulations
  • Our Campuses
    • Avalon
      • Carbonear
      • Placentia
      • Prince Philip Drive
      • Ridge Road
      • Seal Cove
    • Central
      • Baie Verte
      • Gander
      • Grand Falls-Windsor
    • Eastern
      • Bonavista
      • Burin
      • Clarenville
    • Labrador
      • Happy Valley-Goose Bay
      • Labrador West
    • Western
      • Bay St. George
      • Corner Brook
      • Port aux Basques
      • St. Anthony
    We have 17 campus locations throughout Newfoundland and Labrador
    • 1-888-982-2268
    • Live Chat
    • Contact Us
  • Services
    • Student Support
      • Accessibility Services
      • Counselling Services
      • Day Care Centers
      • Financial Assistance
      • Health and Dental
      • Internet Services
      • Library Services
      • Registrar's Office
      • Scholarships & Awards
      • Student Housing
    • Alumni
      • Ten Thousand Coffees
      • Services & Benefits
      • Become an Alumni Member
      • Locate a Member
      • Giving to CNA
      • Academic Records
      • Alumni Job Finder
    • Student Employment
      • Co-operative Education
      • Student Job Finder
    • Business & Industry
      • Alumni & Advancement
      • CNA Global
      • Customized & Continuous Learning
      • Office of Institutional Research
      • Tenders
      • Research & Innovation
      • Workforce Innovation
      • Entrepreneurship Hub
    • Search our Staff Directory
      • Search by Name/Title:
        Leave fields blank to query entire directory 




        Search by Campus:
        For Distributed Learning contacts, click here.
        For our campus locations, or to contact one of our campuses directly please click here.


    • Webmail Access
    • Careers @ CNA
    • Employee Login
  • News & Events
    • News Archive
    • Currents Magazine
    • Events
Contact Us
Distributed Learning
My CNA

Webmail Access
Careers @ CNA
Employee Login

 


Program Information

  • Home
  • What We Offer
  • Program Guide
  • Program Information

Tourism & Hospitality Services

Rate this content
     

CERTIFICATE

  • School of Academics, Applied Arts & Tourism
  • Duration: One Year
  • Start Date: September 2023

     APPLY NOW 

     

    • Locations & Delivery Modes
    • Description
    • Courses

    Locations & Delivery Modes

    Show Legend Definitions
    Hide
    Delivery Legend:
    C
    On Campus
    close
    On Campus: All courses in this program will be delivered onsite at a CNA campus or at an approved location. Some courses may have online elements.
     | 
    B
    Blended
    close
    Blended: Some courses, or parts of courses, in this program will be delivered onsite at a CNA campus or at an approved location, while other courses, or parts of courses, will be delivered online or virtually to students at another location.
     | 
    OA
    Online - Asynchronous
    close
    Online - Asynchronous: Delivered fully online with no scheduled classes, and allows students to learn on their own schedule, in a flexible environment, within a certain time frame.
     | 
    OS
    Online - Synchronous
    close
    Online Synchronous: Delivered fully online with live, scheduled videoconference classes. The instructor and the students in the course engage with the course content and each other at the same time, from different locations.
    Online - Asynchronous delivery

    Description


    Courses in the Tourism & Hospitality Services certificate program will be available online via Distributing Learning Service over a one-year period so that those who are interested in taking courses in this dynamic and growing field can do so in an alternative learning format. Students can choose to enroll in one or multiple courses depending on their interests. Course hours may be adjusted depending on the delivery time frames. Students who complete all 15 courses will receive a post-secondary Certificate in Tourism & Hospitality Services. This exciting learning opportunity will provide individuals with increased access to Tourism & Hospitality Services online courses which allow the flexibility of time and place. Many of the courses in the program are set up as asynchronous online learning, which allows students to learn on their own schedule within a certain timeframe outlined by the instructor. Students can view instructional materials each week at any time they choose and does not include a live lecture component. Some practical components of FW1130
    close
    – Field Placement I may have an on-site requirement. Students must follow their prescribed program plan for full time studies to ensure courses are taken in the correct sequence for graduation. 
     
    Newfoundland and Labrador has captured the attention of the world like never before and tourism has significantly contributed to the Provinces economy. In Canada, the tourism sector is one of the Nation’s largest employers, accounting for 10% of all jobs. This program will provide a unique and flexible opportunity for individuals to increase their post-secondary educational credentials in Tourism & Hospitality Services. Whether you are beginning your career or simply wish to upgrade your skills, this flexible online program is the perfect fit for you.

    The Tourism & Hospitality Services program focuses on tourism knowledge, skills and modern trends, with an emphasis on the core skills and characteristics of the major industry sectors. Topics of interest include accommodations, food & beverage, cultural tourism and the arts, sustainability, social media, customer service, communications and practical mathematics, etc. The program also includes a field placement for hands-on experience, as well as several professional certifications. With a number of exciting job opportunities, start planning for your future today at CNA!
     
    OBJECTIVES
    Upon successful completion of the certificate program, graduates will be able to:
    1. Explain the role and social, cultural and economic importance that tourism has in society.
    2. Identify the tourism industry sectors and explain their interdependence.
    3. Explain the various components of the tourism industry and how these components work together.
    4. Communicate effectively and with confidence with peers, supervisors and customers in person, on the telephone, and via email or social media.
    5. Demonstrate entry-level skills in front office, housekeeping, and food and beverage.
    6. Demonstrate effective interpersonal and customer service skills in a professional manner.
    7. Contribute to the effective daily operations of a tourism and hospitality organization or business as a skilled team member.
    FUTURE OPPORTUNITIES
    The growth of the tourism sector globally offers exciting employment opportunities throughout the world, and graduates will be well qualified to seek opportunities within tourism and hospitality services provincially, nationally and internationally.  Graduates of this certificate program should have career goals for entry-level employment. They will be able to seek meaningful employment within the major industry sectors: food & beverage, accommodations, recreation & entertainment, transportation and travel services. Students will be eligible to use program credits towards year one of the Tourism & Hospitality Management Diploma Program at the Prince Phillip Drive Campus.

    PROFESSIONAL CERTIFICATIONS
    Students in the Tourism & Hospitality Services Certificate program are required to complete professional certifications during TR1120
    close
    – Professional Certifications I.
     
    Note:  Students should be aware that additional fees apply for the certifications and field trips. 

    ENTRANCE REQUIREMENTS
    Eligibility for admission to Tourism & Hospitality Services requires the applicant to meet one of the following four academic criteria:

    1. High School
    Provincial High School Graduation Diploma with a 60% average in eight Level 3000 credits or equivalent
    2. Comprehensive Arts and Science (CAS) Transition
    Comprehensive Arts and Science Transition Certificate
    3. Adult Basic Education (ABE)
    Adult Basic Education (Level III) Graduation with General College Profile (or Business-Related College Profile or Degree and Technical Profile) with an overall average pass mark of 60%.
    4. Mature Student Requirements
    Applicants who do not meet the education prerequisites for this program, are 19 years at the time of application and out of school for at least one year may be considered on an individual basis under the Mature Student Requirements. For more information regarding the Mature Student Requirements, please refer to Procedure AC-102-PR: Admission.

    International Applicants – English Proficiency
    All international applicants must meet the College’s English language proficiency requirements for acceptance into regular programs. The College will accept these recognized tests of English language proficiency (TOEFL paper based 550, TOEFL Internet based 79, TOEFL computer based 213 or equivalent, IELTS Academic Test overall band score of 6.0, or Pearson PTE 53 or greater, etc.).
    If a language proficiency test other than those referenced above was used, applicants can forward for assessment.
    If an international applicant has attended an educational institution (high school or post-secondary) for a period of three years or more where the official language of instruction was English, the English language proficiency test will not be required.
    Note: Some programs may require specific English language requirements and proficiency scores that differ from those stated above; therefore international applicants are advised to please refer to the specific program admission requirements as identified in the College Calendar.

    PLEASE NOTE:  Basic computer literacy skills, as well as strong core skills in English and Mathematics are definite assets for this program.  These skills are important for success in the program.

    Courses


    CODE TITLE Hrs/wk
    Semester 1   Cr Le La
    CM1200
    close
    Oral Communications 3 3 0
    EP1100
    close
    Entrepreneurial Studies 4 3 2
    TR1100
    close
    Cultural Tourism & the Arts 3 3 0
    CM1450
    close
    Writing Fundamentals for the Workplace 3 3 0
    TR1610
    close
    Intro to Tourism & Hospitality 4 4 0
    HS1740
    close
    Hotel Operations 3 3 1
    TR1600
    close
    Newfoundland and Labrador Tourism Destinations 4 3 2
             
    Semester 2   Cr Le La
    TR1120
    close
    Professional Certifications I 0 3 0
    HS1131
    close
    Dining Room Operations 4 3 4
    HS1340
    close
    Bar & Beverage Operations 3 2 2
    MC1850
    close
    Spreadsheet Applications 1 0 2
    MR1270
    close
    Customer Service 3 3 0
    MA1160
    close
    Practical Mathematics 3 3 0
    TR1110
    close
    Tourism & Technology 2 2 1
             
    Semester 3 (Intersession) Cr Le La
    FW1130
    close
    Field Placement I 6   6 wks
    Intersession hours are actual and will not be adjusted.      
             



     

     APPLY NOW 
    College of the North Atlantic reserves the right to cancel or alter the delivery date and location of any program offering and delivery method, and will do so in a timely manner in order to minimize the impact on applicants.

    Menu

    What We
    Offer
    Explore our
    Schools
    Program
    Guide

    Course
    Descriptions

    Apprenticeship
    Training Schedule

    Continuing Education
    Resources for
    Teachers & Counsellors
    Like, Follow and Subscribe:
    College of the North Atlantic

    College... Your Way

    © All Rights Reserved
    About Us | Business & Industry | Staff Directory | Careers
    A-Z Site Map | College Merchandise | Privacy Policy