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Program Information

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Tourism & Hospitality Services

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CERTIFICATE

  • School of Academics, Applied Arts & Tourism
  • Duration: One Year

Applications closed to International Applicants.

 APPLY NOW 

LOCATION/DELIVERY MODES & DATES
Show Legend Definitions
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Delivery Legend:
C
On Campus
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On Campus: All courses in this program will be delivered onsite at a CNA campus or at an approved location. Some courses may have online elements.
 | 
B
Blended
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Blended: Some courses, or parts of courses, in this program will be delivered onsite at a CNA campus or at an approved location, while other courses, or parts of courses, will be delivered online or virtually to students at another location.
 | 
OA
Online - Asynchronous
close
Online - Asynchronous: Delivered fully online with no scheduled classes, and allows students to learn on their own schedule, in a flexible environment, within a certain time frame.
 | 
OS
Online - Synchronous
close
Online Synchronous: Delivered fully online with live, scheduled videoconference classes. The instructor and the students in the course engage with the course content and each other at the same time, from different locations.
Online - Asynchronous delivery - September 2025

  • Overview
  • Admission Requirements
  • Courses
  • Careers & Pathways
  • Tuition & Fees

Overview

Show me more about...PROGRAM HIGHLIGHTS | DID YOU KNOW? | OBJECTIVES | CERTIFICATIONS

LOCATION/DELIVERY MODES & START DATES
Show Legend Definitions
Hide
Delivery Legend:
C
On Campus
close
On Campus: All courses in this program will be delivered onsite at a CNA campus or at an approved location. Some courses may have online elements.
 | 
B
Blended
close
Blended: Some courses, or parts of courses, in this program will be delivered onsite at a CNA campus or at an approved location, while other courses, or parts of courses, will be delivered online or virtually to students at another location.
 | 
OA
Online - Asynchronous
close
Online - Asynchronous: Delivered fully online with no scheduled classes, and allows students to learn on their own schedule, in a flexible environment, within a certain time frame.
 | 
OS
Online - Synchronous
close
Online Synchronous: Delivered fully online with live, scheduled videoconference classes. The instructor and the students in the course engage with the course content and each other at the same time, from different locations.
Online - Asynchronous delivery - September 2025

Are you a people-oriented individual with a passion for thriving in a fast-paced environment? Look no further than the Tourism & Hospitality programs at College of the North Atlantic (CNA)! Tourism is a global giant, accounting for over 10 percent of all jobs worldwide and playing an essential role in our provincial and national economies. With hundreds of diverse career opportunities in the field and a growing demand for skilled workers, this sector is your gateway to a vibrant career.
 
Our programs are designed to equip you with the essential skills and knowledge required for success in this dynamic sector. We emphasize global perspectives, sustainability, leadership, innovation, entrepreneurship, diversity, equity, inclusion and experiential learning opportunities to prepare you for the evolving landscape of tourism and hospitality.
 
Serving excellence.
 
The Tourism & Hospitality Services program focuses on tourism knowledge, skills and modern trends, with an emphasis on the fundamentals and characteristics of the major industry groups within the tourism sector.
 
Courses in this certificate program will be available on campus or online, over a one-year period so that those who are interested in taking courses in this dynamic and growing field can do so in an alternative learning format. Once you complete all 13 courses (full- or part-time), you will receive a post-secondary certificate in Tourism & Hospitality Services.
 

 
PROGRAM HIGHLIGHTS
  • Complete the certificate online through CNA’s Distributed Learning Service
  • Full- or part-time study options
  • Current, industry relevant curriculum
  • Participate in a six-week field placement 
  • Obtain professional industry certifications
  • Gain a local and global perspective in the tourism sector
  • Continue after the certificate for one more year to complete a diploma in Tourism & Hospitality Management
DID YOU KNOW?
  • Tourism is highly inclusive – compared to other sectors, it employs a higher proportion of women, youth and newcomers.
  • The hospitality industry in Canada market size is estimated at USD 22.86 billion in 2024, and is expected to reach USD 27.08 billion by 2029.
  • As many Canadians become more confident with travel, they are looking to catch up on much-delayed gatherings and vacations. This has fueled a surge in domestic travel.
  • Across all sectors, the tourism industry employs over 20,000 people in Newfoundland and Labrador, attributing to 9.4% of the provincial workforce.
OBJECTIVES
Upon successful completion of the certificate program, graduates will be able to:
  1. Summarize the social, cultural and economic contributions of tourism to society.
  2. Meet the demands of the thriving tourism sector, equipped with a knowledge of its characteristics and modern trends.
  3. Communicate and engage with peers, supervisors and customers, both in person and through digital channels.
  4. Demonstrate effective interpersonal and customer service skills in a professional and courteous manner.
  5. Engage in the progressively interconnected landscape of global tourism.
  6. Discuss the importance of serving a diverse clientele in a culturally sensitive manner.
  7. Contribute to the daily operations of a tourism and hospitality organization or business as a skilled team member.
  8. Foster responsible and eco-conscious tourism experiences using sustainable principles and practices.
  9. Contribute to the growth of the tourism sector.
CERTIFICATIONS
Students in the Tourism & Hospitality Services certificate program will complete the following professional certifications during the program:
  • Serve Responsible
  • Service First
  • Indigenous Cultural Diversity Training

Note: Students should be aware that additional fees apply for the certifications.

Admission Requirements


Eligibility for admission to the Tourism & Hospitality requires the applicant to meet one of the following four academic criteria:
 
1. High School
Provincial High School Graduation Diploma with a 60% average in eight Level 3000 credits or equivalent
2. College Transition (prior to 2024, students would have completed Comprehensive Arts and Science (CAS) Transition)
College Transition Certificate
3. Adult Basic Education (ABE)
Adult Basic Education (Level III) Graduation with General College Profile (or Business-Related College Profile or Degree and Technical Profile) with an overall average pass mark of 60%.
4. Mature Student Requirements
Applicants who do not meet the education prerequisites for this program, are 19 years at the time of application and out of school for at least one year may be considered on an individual basis under the Mature Student Requirements; for more information regarding the Mature Student Requirements please refer to Procedure AC-102-PR Admission.
 
PLEASE NOTE:  Basic computer literacy skills, as well as strong core skills in English and Mathematics are definite assets for this program.  These skills are important for success in the program.

Courses


CODE TITLE Hrs/wk
Semester 1   Cr Le La
CM1280
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Academic Communications 3 3 1
TR1140
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Customer Service 3 3 0
TR1145
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Food & Beverage I 4 3 4
EP1110
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Introduction to Business 4 4 0
TR1150
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Introduction to Tourism 4 4 0
TR1155
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Tourism Destinations 3 3 0
         
Semester 2   Cr Le La
TR1215
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Accommodations I 4 4 0
TR1220
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Cultural & Heritage Tourism 3 3 0
TR1225
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Digital Tourism 3 3 0
EP1100
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Entrepreneurial Studies 4 3 2
TR1230
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Intro to Sustainable Tourism 4 4 0
HR1215
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Professional Development 3 3 0
         
Semester 3 Intersession I Cr Le La
FW1130
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Field Placement I 6 0 6 wks

Careers & Pathways


CAREER OPPORTUNITIES
Upon successful completion of the program, graduates will be prepared for employment in a variety of roles and entrepreneurial opportunities including, but not limited to:
  • Accommodations - Front desk agent, concierge, valet, banquet staff, room attendant, and night auditor.
  • Food & Beverage - Server, bartender, supervisor, and host.
  • Recreation and Entertainment - Heritage interpreter, tour guide, event coordinator, and guest services representative.
  • Transportation - Reservations, car rental agent, customer service agent, etc.
  • Travel Services – Non-governmental organization (NGO) employee, fundraising & membership coordinator, and social media coordinator.



Tuition & Fees


Canadian Students

The confirmation fee is due within two weeks of receipt of your Letter of Acceptance. It is required in order to hold your seat in the program.

Base Fees

Mandatory Fees

  • Application Fee - $30.00 per program (non-refundable) | Application Page
    Application fees must be paid for each application to the College.
    Application fees are only refundable if the program does not go ahead, and the applicant does not want to transfer the application to another program.
  • Confirmation Fee - $103.00 per program annually (non-refundable)
    Student must pay a non-refundable fee on confirmation of acceptance to each program at the College. The fee covers registration and student association fees and is paid annually for the duration of the program.
  • Academic Audit Fee (once per program) - $50.00
  • Technology Fee (per semester) - $83.00
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Full-Time Student Fees

Certificate & Diploma Programs:

Regular Term (15-weeks)
Academics, Applied Arts & Tourism (per semester) - $1,197.00

Intersession (up to 7-weeks)
Academics, Applied Arts & Tourism (per semester) - $572.00
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Part-Time Student Fees

Certificate & Diploma Programs:

Tuition Fee (per course) - $320.00

Regulations

Regulations Governing Payment of Fees & Charges

  1. All student fees must be paid by the date specified in each term.  The dates are listed in the Academic Calendar on page. Students receiving Student Aid must present their notification of Student Aid form on the first day of classes. These students are permitted to have fees outstanding until receipt of the Student Aid, at which time these students must pay their accounts in full.
  2. Students who have not paid all fees within the time limits given in these regulations may have their registration cancelled by the College.
  3. Students with outstanding accounts will be ineligible for a subsequent term, will not be awarded a diploma or certificate, access to register, and will not be issued a certificate of standing (transcript), grade report, or access to on-line grades until the outstanding account has been paid in full. It is the student’s responsibility to address outstanding balances and to work with their respective campus student services office on inquiries related to their account balance.
  4. Should the College cancel a program, all tuition and fees paid will be refunded.
  5. Out of sequence students registering or withdrawing within a term will pay a prorated tuition and equipment and materials fee per week.
  6. Students taking courses above their normal term load (requires application to extend normal course load per semester) will pay tuition for each additional course taken.
  7. Senior Citizens, 60 years and older, are required to pay 50% of confirmation fee and tuition.
  8. Students wishing to audit a course will pay 50% of the tuition and 100% of the technology fees (if applicable).

 

International Students

A fee, which is applied toward program tuition and compulsory fees and includes a deposit fee, is due within two weeks of receipt of your Letter of Acceptance.

Base Fees

Mandatory Fees

  • Application Fee - $100.00 per program (non-refundable) | Application Page
    Applicants must pay a non-refundable fee for each application to the College.
  • The following fees are due within two (2) weeks of date of Letter of of acceptance to each program at the college:
    • Confirmation Fee - $103.00 per program annually (non-refundable)
      Student must pay this non-refundable fee on confirmation of acceptance to each program at the College. The fee covers registration and student association fees and is paid annually for the duration of the program.
    • First Semester Tuition- which includes the $1500 Deposit Fee
      Deposit fee - $1500 non-refundable, non-transferable fee.
  • Academic Audit Fee (once per program) - $50.00
  • Technology Fee (per semester) - $83.00
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Full-Time Student Fees

Certificate & Diploma Programs:

Regular Term (15-weeks)
Academics, Applied Arts & Tourism (per semester) - $4,581.00

Intersession (up to 7-weeks)
Academics, Applied Arts & Tourism (per semester) - $2,291.00
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Part-Time Student Fees

Certificate & Diploma Programs:

Tuition Fee (per course) - $1,046.00
Exceptions:
  • Heavy Equipment Operator (per week) - $354.00
  • Commercial Driver (per week) - $354.00
  • All other Trade programs (per week) - $313.00

Estimated Program Costs

The document below is meant to highlight estimated program costs for the intake of 2024-2025. The estimates apply only to International Student. All costs shown are subject to change without notice.

Estimated Program Costs for International Students (2024-2025) 


Making Payments

Application fee:
If applying online, the application fee must be paid via credit card when completing and submitting your application to College of the North Atlantic.

For all other tuition payments:
College of the North Atlantic has partnered with PayMyTuition for international tuition payments. All tuition payments, unless otherwise noted, can be paid via PayMyTuition. With PayMyTuition, you can pay your tuition payments from any bank, in any country in any currency at better than bank exchange rates. PayMyTuition is fast, simple, and cost effective.
Please note that you can only use PayMyTuition once you have being assigned a CNA student number.
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Regulations

Regulations Governing Payment of Fees & Charges

  1. All student fees must be paid by the date specified in each term.  The dates are listed in the Academic Calendar on page. Students receiving Student Aid must present their notification of Student Aid form on the first day of classes. These students are permitted to have fees outstanding until receipt of the Student Aid, at which time these students must pay their accounts in full.
  2. Students who have not paid all fees within the time limits given in these regulations may have their registration cancelled by the College.
  3. Students with outstanding accounts will be ineligible for a subsequent term, will not be awarded a diploma or certificate, access to register, and will not be issued a certificate of standing (transcript), grade report, or access to on-line grades until the outstanding account has been paid in full. It is the student’s responsibility to address outstanding balances and to work with their respective campus student services office on inquiries related to their account balance.
  4. Should the College cancel a program, all tuition and fees paid will be refunded.
  5. Out of sequence students registering or withdrawing within a term will pay a prorated tuition and equipment and materials fee per week.
  6. Students taking courses above their normal term load (requires application to extend normal course load per semester) will pay tuition for each additional course taken.
  7. Senior Citizens, 60 years and older, are required to pay 50% of confirmation fee and tuition.
  8. Students wishing to audit a course will pay 50% of the tuition and 100% of the technology fees (if applicable).



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College of the North Atlantic reserves the right to cancel or alter the delivery date and location of any program offering and delivery method, and will do so in a timely manner in order to minimize the impact on applicants.

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